Handing a loved one over to any random home health service provider without inquiry involves risk. Especially in this day and age with many options, it is a daunting task to manage, and knowing your facts will come in handy. Hopefully, this article can be useful to you in choosing a provider that fits your needs whilst encouraging you to learn more about this big step.
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Common FAQs About Home Health Service Agencies
1. Is the home health care center certified and background checked?
In a place as competitive as Los Angeles, you are bound to come across home healthcare agencies trying to take advantage of you. Here are some factors to consider before opting for a home care agency in Los Angeles:
- HHA Certification
- Providing a free consultation is a good way to build trust
- Registered with the California Department of Social Services
- Provides insurance coverages
- Hospitalization tracking and Fall Prevention
2. What services are we looking for?
This basic question can spell trouble if you don’t consider your needs carefully. Of course, there is no cost you wouldn’t pay for a loved one’s well being but whom to trust is tricky.
Some commonly demanded home health care services in Los Angeles are:
- Companion and Personal Care include things like encouraging exercise, meal preparation, socialization, transportation services, and vacation assistance.
- Short Term Care includes hospital discharge & transitional care, and respite care.
- Speciality Care includes palliative, end-of-life, and movement disorder care.
3. What value do the service providers hold?
There are varieties of service providers and the service workers having years of experience. Finding the right balance between the two is important in efficiently delivering services to the clients. Having certified workers in the company is a big plus point in the credibility of the home care agency. Not only that, trained workers can be trusted to stay adaptable to the needs of different niches so everyone can be served diligently.
Knowing the values and mission of the service provider you have settled down with is vital in knowing what type of care your loved one will receive. The caregiver coming to your home is all decided based on consideration of their core values. For example, whether the specific caregiver matches the needs of your loved one in terms of personality and behavior.
My suggestion?
Go for the company which fits the needs of your loved one. After all, they will be dependent on your opted services for their survival. It is important to discuss matters properly with the person opting for the services to know what fits their needs best.
4. What price is best for my buck?
Get quotes from the top 3 or 4 home care service providers in your locality. Compare their plans and number of services. However, make sure you are not compromising service quality over price. Reviews on platforms like Glassdoor or Google can help with this concern. Looking for a website with a free consultation is ideal as at least there is the promise of interaction.
After all, word of mouth is huge in this business, and the service providers have to be held accountable.
Make sure every service included in your plan gets served as mentioned in their contract format. Also, you may need to upgrade the current package per your patient’s requirements. In that case, customization options are necessary to consider.
Hopefully this information will help you find the right home care agency for you in Los Angeles.
